All packages are shipped via FedEx, or USPS. Your billing and shipping address must be within the United States and its Territories. Currently, we are unable to ship to any international locations outside of the United States.

Please make sure to provide accurate address information, including city, state and zip code to prevent any errors or delays in shipping. Once an order is submitted, we are unable to make changes to your shipping address.

Please keep the following in mind:

• We do not ship to P.O. Boxes
• We do not ship to APO/FPO Boxes
• We do not ship to Freight Forwarders
• We are unable to ship to multiple addresses in one order

Certain items, including aerosols and alcohol-based products are restricted from air-transport due to U.S. Department of Transportation regulations and must be shipped by ground shipping only and will potentially take additional time to arrive. Please reference your post-purchase notifications for estimated delivery.

Please note your order may be split into multiple shipments. Please visit ‘Order History’ under My Account to obtain your tracking information.

Shipping Methods And Costs
We currently offer complimentary FedEx Home Delivery on orders $75+. We also offer USPS shipping for US territories, FedEx 2-Day and Overnight services at the below rates:
 

Some shipping methods may be unavailable during checkout due to restrictions on the items in your bag, your selected shipping address and/or due to shipping limitations during high volume sales.

Retail Delivery Fee
Certain States have updated their sales tax laws and ordinances to adopt the Retail Delivery Fee Code established by the Department of Revenue. As a remote seller, Shiseido will start collecting a fee on transactions with destination addresses within these states. This will take effect beginning July 1, 2022. Please visit the Tax Foundation website for more information. Please note that should you make a return on your order, this fee is non-refundable.