Orders are processed within 1-2 business days, Monday through Friday. Overnight and 2-Day orders are processed the same day if the order is received prior to 1:00 PM EST, Monday through Friday, excluding federal holidays and weekends.

Please note that observed US holidays include New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve. Additional federal holiday closures may also apply.

All customers can check order status and track order shipment by logging into their My Account on Drdennisgross.com. Customers without an account can check order status and track order shipment by clicking here.